Privacy Policy
Your privacy is important to Floe, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
When you visit Floe or make a purchase, we collect the following types of information:
- Personal Information:
This includes your name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or create an account. - Automatically Collected Information:
We gather information about your device, browser type, IP address, and browsing patterns on our site through cookies and similar technologies. - Communication Data:
Information you provide when you contact us via email, phone, or chat, including any feedback or support inquiries.
How We Use Your Information
We use your personal information for various purposes, including but not limited to:
- Processing Orders:
Your information allows us to process and fulfill your orders, including shipping, payment, and returns. - Customer Support:
We use your details to respond to inquiries, offer assistance, and provide updates on your order status. - Marketing and Promotions:
With your consent, we may send promotional emails, special offers, and updates about new products and services. - Improving User Experience:
By analyzing user behavior, we can enhance our website’s functionality, design, and overall user experience.
Cookies and Tracking Technologies
Floe uses cookies to personalize your experience, remember your preferences, and track visitor statistics. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your site experience.
Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers:
We may share your information with trusted third-party vendors who assist with order fulfillment, payment processing, shipping, and marketing. - Legal Obligations:
We may disclose your information if required to comply with legal processes or enforce our policies.
Data Security
We employ robust security measures to protect your personal data. While we strive to keep your information secure, please note that no method of transmission over the internet is entirely foolproof.
Retention of Your Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
- Access Your Data:
Request a copy of the personal information we hold about you. - Correct or Update Information:
Update or correct any inaccuracies in your personal data. - Delete Your Data:
Request the deletion of your personal information from our records. - Opt Out of Marketing:
Unsubscribe from marketing communications at any time by following the opt-out instructions in our emails.
Changes to Our Privacy Policy
Floe reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website after changes have been made constitutes your acceptance of the new terms.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: +1 (800) 456-7890
Thank you for trusting Floe with your personal information. We value your privacy and are dedicated to ensuring your data remains secure.